{"id":553,"date":"2025-03-26T09:55:06","date_gmt":"2025-03-26T09:55:06","guid":{"rendered":"https:\/\/shopeepay.co.id\/blog\/?p=553"},"modified":"2026-05-11T08:14:05","modified_gmt":"2026-05-11T08:14:05","slug":"pemberitahuan-penting-ada-perubahan-alamat-email-customer-service-spaylater","status":"publish","type":"post","link":"https:\/\/shopeepay.co.id\/blog\/pemberitahuan-penting-ada-perubahan-alamat-email-customer-service-spaylater","title":{"rendered":"Pemberitahuan Penting: Ada Perubahan Alamat Email Customer Service SPayLater"},"content":{"rendered":"\r\n<p class=\"wp-block-paragraph\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">SPayLater now has a new Customer Service (CS) email address. This change was made to improve service to each customer. Here are the details of the email address changes: <\/span><\/span><br \/><br \/><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">Old CS Email Address: <\/span><\/span><a href=\"mailto:customerservice@cmf.co.id\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">customerservice@cmf.co.id<\/span><\/span><\/a><br \/><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\"> New CS Email Address: <\/span><\/span><a href=\"mailto:customerservice@support.cmf.co.id\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">customerservice@support.cmf.co.id<\/span><\/span><\/a>\u00a0\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">The new CS email address is now active and can serve SPayLater customers effectively as of March 25, 2025. For those of you who have contacted our old CS email address, don&#8217;t worry, because for the time being, the old CS email address is still active and will operate until March 25, 2025.<\/span><\/span><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">Apart from email, you can also contact the SPayLater CS team via telephone at (021) 8060 4253 or <\/span><\/span><em><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">Live Chat<\/span><\/span><\/em><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\"> via the Shopee application or ShopeePay application.<\/span><\/span><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">Don&#8217;t forget, make sure you only contact <a href=\"https:\/\/spaylater.co.id\/help-center\">official SPayLater customer service<\/a> with your questions or concerns. This ensures your personal data is only used by the relevant team for your specific needs.<\/span><\/span><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u2014<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">SPayLater by PT Commerce Finance is licensed and supervised by the Financial Services Authority (OJK). ShopeePay is licensed and supervised by Bank Indonesia.<\/span><\/span><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">Download the ShopeePay app now!<\/span><\/span><\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><a href=\"https:\/\/apps.apple.com\/id\/app\/shopeepay-bayar-transfer\/id6455990519\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdFa5a2P9INPMbPyGWHJznIj_NzdAxnc4VzlwfrNtAAdPzgoxbkwGwElpZUgh9HesVKVvX5-IpulBu3LDQ_akaHNCoVbCTLwPkL6xAJZVQpmBRqQIyAHl6ZmSdE2-oPjjCgF2JplA?key=c3HBI_Pt_njBvYSXmsAELnKR\" alt=\"\" \/><\/a><\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.shopeepay.id&amp;hl=en_SG&amp;pli=1\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXc0R1C9ROYfPuV52r6d9g5wtgV8inbN4KqpLN1B2J_tpKLZhxT8ctc1uz_eFijkdlk1eYiGMicXXj1I9G_vt3DPqdiV60YshyKMIPw_xzB8nNRZ3iWN58Eo4jaEun3TcCoaeO9L?key=c3HBI_Pt_njBvYSXmsAELnKR\" alt=\"\" \/><\/a><\/figure>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">\u2014<\/span><\/span><\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><strong><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">Need help?<\/span><\/span><\/strong><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">If you encounter any issues, please contact Customer Service or check the Help Center in the ShopeePay app.<\/span><\/span><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>SPayLater now has a new Customer Service (CS) email address. This change was made to improve service to each customer. Here are the details of the email address changes: Old CS Email Address: customerservice@cmf.co.id New CS Email Address: customerservice@support.cmf.co.id\u00a0\u00a0 The new CS email address is now active and can serve SPayLater customers effectively as of [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":554,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-553","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-spaylater"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pemberitahuan Penting: Ada Perubahan Alamat Email Customer Service SPayLater - ShopeePay Blog Informasi Pembaruan Alamat Resmi Email SPayLater - ShopeePay Blog<\/title>\n<meta name=\"description\" content=\"Pemberitahuan: Pembaruan alamat email SPayLater untuk pelayanan pelanggan di customerservice@support.cmf.co.id atau (021)80604253 untuk bantuan lebih lanjut.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shopeepay.co.id\/blog\/pemberitahuan-penting-ada-perubahan-alamat-email-customer-service-spaylater\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pemberitahuan Penting: Ada Perubahan Alamat Email Customer Service SPayLater - 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